Booking Conditions

You can reserve your trip by contacting Makingtrax directly at the web address or phone number indicated on this site. Makingtrax will confirm your reservation by contacting you directly.

At the time of reserving your trip, either a deposit or the full amount - whichever is the lesser - will be required. Deposits are per person.  Balances are due within 15 days of trip departure.  If the balance is not paid within the due time, Makingtrax reserves the right to cancel your booking without further notice to you.  Bookings made within 15-days of the departure date must be paid in full at the time of the booking.

Payment can be made:

By direct debit

If you require special arrangements, please contact Makingtrax direct.  Any special payment arrangements must be approved by Makingtrax in advance.

If you find it necessary to cancel your trip, please notify us as soon as possible. The cancellation fee after you’ve made your deposit can range up to the entire trip cost, based upon the number of days prior to your trip that we receive your cancellation notice. We regret we cannot make exceptions for personal emergencies.

Cancellation by client:

The following time frames govern makingtrax obligation to refund any payments made by you for your trip:

  1. More than 15-days prior to departure -Deposit not refunded - All other payments refunded.
  2. Less than 15-days prior to departure - Deposit not refunded - 50% Balance of payments not refunded
  3. Less than 7 days prior to departure - Deposit not refunded -Balance of payments not refunded

Alteration by Makingtrax:

Makingtrax makes arrangements for some trips months in advance.  As a result, Makingtrax must reserve the right to make alterations to the trip, both before and after booking (and in some cases, while actually on the trip).  Most of these changes will be minor, and, in all cases, you will be advised at the earliest opportunity.  If a significant change occurs, you will have the choice of either accepting the change, purchasing another trip from Makingtrax (if this involves a difference in price, you are responsible to pay any increase and Makingtrax will refund any decrease), or canceling your trip and receiving a full refund.

Sometimes changes to the trip may be caused by forces completely beyond Makingtrax's control.  Makingtrax does not accept responsibility for delays or cancellations caused by war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, technical problems with transport, closure or congestion of airports or ports, adverse weather conditions, acts of God, and similar events beyond Makingtrax's control.

Cancellation by Makingtrax:

We reserve the right to cancel your trip under any circumstances.  However, in no cases will we cancel a trip less than 14-days prior to departure except for reasons outside our control, including, but not limited to, reasons such as those described in paragraph above, your failure to pay all amounts due as detailed in these Terms and Conditions, or any other failure by you to comply with these Terms and Conditions.

Makingtrax further reserves the right to cancel any trip within 14-days of the departure date for a multi-day trip, or 7 days in the case of a single day trip, if an insufficient number of people have booked your chosen trip, or if cancellations by other participants cannot be re-booked, thereby causing an insufficient number of people on the trip.

Where we are forced to cancel a trip, except in the case of failure to pay all amounts owed, you may choose to accept a full refund, or transfer your reservation to another trip or product offered by Makingtrax.

In the event you choose to participate in another trip, you will be required to pay any difference in purchase price (if the amount of the second trip is greater than the first) or Makingtrax will refund any difference in price (if the cost of the second trip is less).  All other Terms and Conditions will remain the same with regard to a new trip reservation.  In very unusual situations, Makingtrax may be forced to cancel a trip after the departure date for reasons beyond our control as detailed in act of god paragraph above.  In such situations, there can unfortunately be no refunds or compensation of any amount.

© Making Trax 2016 - Taking Wheelchair Travel to the Next Level